Questions to ask a childcare provider

Tick the ones that matter to you, then print this page or keep it open on your phone during the call or visit.

Availability

Do you have an opening for my child's age right now?
If not, how long is the waitlist and how does it work?
Will you call me if a spot opens?

Schedule

What are your opening and closing times?
What happens if I am late because of work or the bus?
Are you open during school breaks and summer?

Cost

What is the total weekly or monthly cost?
Are there registration, supply, or late fees?
Do you offer a sliding scale, scholarship, or accept DES assistance?
What happens if I am short one week?

Language & Spanish support

Is there a staff member who speaks Spanish every day?
Can I get forms and updates in Spanish?
How will you communicate with me during the day?

Safety

Are staff background-checked and CPR trained?
How many children does one adult care for?
Who is allowed to pick up my child, and how do you check?
What is your policy about sharing family information with anyone outside?

Helping my child settle in

Can we visit together before the first day?
How do you comfort a child who is crying or new?
How will you tell me how the day went?

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Safe Haven Project AZ

A student-led community project in Phoenix, Arizona. We share information only. We are not a government agency and we cannot decide whether you qualify for any program.

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In an emergency, call 911. For help of any kind in Arizona, dial 2-1-1.

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